When a water advisory takes place, water that is used for drinking or preparing food should meet the following requirements below: * In general, water used for bathing and cleaning purposes does not need to be boiled. However, care should be taken when bathing infants or small children that may allow some water into their mouths. * Allow boiled water sufficient time to cool before bringing into contact with skin. * For the purposes of an advisory, "boiling" means holding the water to a rolling boil for three (3) minutes. For the latest information on the boil advisory, please contact customer service at 216-664-3130 for the 24-hr trouble line at 216-664-3060.